Our staff is certified and trained on all manufacturer's equipment in our warehouse.
Should you ever need help using your equipment or require equipment repair,
contact us and we will schedule an appointment
to assist you at your earliest convienance.
We repair all brands and type of home medical equipment such as power chairs,
scooters and hospital beds just to name a few. Our goal is to provide you with
excellent service for your equipment no matter where you purchased it. Please call us with your repair needs.
No matter where you purchased your equipment, our service department will repair
most types of medical equipment professionally and quickly. We service most brands
of wheelchairs, scooters, beds, and other durable medical equipment.
Pick-up and delivery available in most cases.
We also offer rental equipment while you wait for your repairs to be completed.
We service Invacare, Pride, Merits and many other popular brands.
During delivery, you are educated on safe product use and maintenance by our
certified medical staff. We always follow-up with you to ensure you have the
products and supplies you need and that they are being used correctly and safely.
We ship each order with our proprietary "Safe Product Use and Maintenance Education Pieces."
Rules and Guidelines
Repairs and replacements are billable on customer owned equipment
Fees and Charges
We require the evaluation fee paid prior to our taking possession of your
equipment for repair. In the event your equipment is deemed irreparable,
then you will be charged $25.00 for the consultation. If we take the
equipment in for repair, we require a $50 .00 evaluation fee. That fee will
be applied to the repairment of your equipment.
Consult Fee $25.00
Evaluation Fee $50.00
Evaluation fee is for Better Living Now technician to come to your desired
location to evaluate the repair or service needs of your medical equipment.
Repairs Charges
All repairs are done on a parts plus labor billing. Parts are invoiced at
our discounted retail prices and labor is as follows:
Labor Charges
$20 minimum labor charge
$20.00 per 15 minutes
$25.00 per 30 minutes
$30.00 per 45 minutes
$35.00 per 60 minutes
Terms and Conditions
If you get your durable medical equipment from Better Living Now, Inc. then you are protected.
Call our toll free number 1-800-854-5729 with a description of your equipment problem and
our customer service department will get you on the right track. Someone will contact you
and most of our service calls are made within 24 hours. If your equipment needs to be
brought back to our warehouse for repair, we will give you loaner equipment until your
equipment is repaired and delivered back to you.
We offer equipment repair, parts, service and supplies for most durable medical equipment
that was sold to you by Better Living Now, Inc. or durable medical equipment sold to you by other vendors.
Please review our Accepted Insurances to see if
we currently accept your Insurance Plan. If bill to Insurance is requested, Better Living Now will
handle all prior authorization requirement and bill your insurance plan directly.
Please note, that bill to insurance may delay the repairs of your equipment.
We take all major credit cards and personal checks.
Questions? You may contact us by email or call us at 800-854-5729.